Healthcare Ambassador & Wayfinding Services

When your healthcare campus valet service is the first touchpoint for patients and visitors, it’s essential for valet staff to help them feel welcomed and supported.

At Corinthian Transportation, Parking & Valet, we train all our valets—but especially our healthcare valets—to offer warm greetings to all patients, visitors, and arriving staff with a smile and a helpful attitude. They understand that their role is critical in what can often be a high-stress, high-stakes environment for people who may be sick, undergoing diagnosis, receiving treatment, or accompanying or visiting a loved one who is ill.

When your healthcare facility signs on for greeter and ambassador services with Corinthian, your patients and visitors can expect:

• Warm welcomes
• Knowledgeable answers to patient and visitor questions
• Wayfinding help, including verbal directions, paper maps, and one-on-one accompaniment to registration desks, waiting areas, or specific departments when needed
• Assistance with any physical needs, including baggage, wheelchairs, arm support, door opening, and even medical attention in case of an emergency
• Special attention for disabled people, elderly people, pregnant mothers, and more
• Emotional support when needed—a reassuring word, a smile, discreet and respectful support to those who are anxious or struggling with bad news or dire circumstances
• Parking and traffic control in a manner that reduces stress and imparts helpfulness, respect, and hope
• Interactions with staff that are equally helpful, respectful, and kind