Corinthian Ground Transportation Terms and Conditions
This document contains the terms and conditions between Corinthian Ground Transportation Services (CGTS) and the Client. This contract shall be deemed to be fully in forced when booking transportation with CGTS. The client is therefore requested to carefully read all documents to ensure they understand the terms and conditions.
Overview
Quote Validity and Availability:
All quotes are valid for 7 days from the date of issue unless otherwise stated. Pricing is guaranteed during this period. However, dates and availability are not guaranteed until the quote is formally accepted and confirmed in writing. All bookings are processed on a first-come, first-served basis, and availability may change at any time.
Request Acceptance: To initiate the booking process, the client must request acceptance of the quote. Once this request is received, CGTS will confirm availability and send confirmation once the booking has been entered into our system. No booking is confirmed until this confirmation is provided by CGTS.
Confirmation: Client will receive a Charter Confirmation Letter from bookings@corinthiantransportation.com upon booking transportation with CGTS.
Review: Client must review the Charter Confirmation Letter upon receipt and provide a deposit of 50% of the total charter price immediately to reserve the vehicle(s) for the charter date. The remaining balance is due 7 days prior to the charter date, along with a complete itinerary. If the booking is made within 7 days of the charter date, full payment is required at the time of booking.
Changes: If the Client requests itinerary changes and they are approved, the Client will be responsible for any additional hourly charges.
Driver’s Role: The Driver will be instructed to strictly follow the agreed upon itinerary. The Driver has no authority to make changes to the trip schedule without approval from CGTS Office. Changes can be made by phone at (408) 377-5466 or via email at bookings@corinthiantransportation.com.
Regulations: CGTS must abide by the rules and regulations from The Department of Transportation regarding driver’s “on duty” and “off duty” restrictions.
Payments Terms
Pricing: Our pricing is all-inclusive of standard fees such as small gratuity, administrative fees, and fuel surcharges. This rate does not include additional charges that may arise during or after the charter—such as tolls, parking, park or stadium entrance fees, Time Overrun Charge, excessive cleaning fees, or damage-related costs. These charges will be invoiced separately if incurred. Please refer to the Additional Charges below for a detailed explanation of these potential fees.
Deposit: The Client must provide a deposit of 50% of the total charter price immediately upon receiving the Charter Confirmation Letter. This deposit is required to secure the vehicle(s) for the charter date. If the booking is made within 7 days of the charter date, full payment is required at the time of booking.
Balance: The remaining balance is due 7 days prior to the charter date.
Final Bill: The final bill will be due immediately after the event and will include any additional charges, cleaning fees, damages fees, cancellation fees, or any additional fees incurred. The client will be sent a final invoice to determine if additional charges are required.
Payment Methods: Payment shall be made via credit card using the online client portal, with email receipts provided by CGTS. If you wish to pay via ACH, Check or Cash, please give us a call at (408) 377-5466.
Processing Fee: A 3% processing fee will be applied to all payments made by credit card.
Cancellations/Refunds Policy
Cancellation: CGTS reserves the right to cancel the charter agreement if payment terms are not agreed upon prior to the Charter.
Refund Policy: Client may cancel for a full refund up to 7 days prior to their charter date.
Cancellation Fee: If cancelled within 7 days of the charter date, the client may be charged costs associated with their booking, including, but not limited to driver wages, maintenance, and cleaning costs.
Cancellation Process: Cancellations can be made by phone at (408) 377-5466 or via email at bookings@corinthiantransportation.com.
Additional Charges
Road/Bridge Tolls: Client is responsible for the actual cost of all tolls incurred during the charter.
Parking Fees: Any parking costs required for pick-up, drop-off, or staging of the vehicle will be billed to the client.
Park or Stadium Entrance Fees: Client is responsible for all applicable entrance fees, permits, or parking passes related to parks, venues, or attractions on the itinerary.
Time Overrun Charge: If the charter exceeds the scheduled time outlined in the confirmed itinerary, the client will be responsible for additional hourly charges based on the vehicle type and hourly rate.
Damages Fees: Client will be held liable for any damage caused to CGTS vehicles, including but not limited to broken equipment, upholstery damage, or vandalism.
Excessive Cleaning Fees: In the event of excessive messes—such as spills, stains, or bodily fluids including vomit—an additional cleaning fee will be assessed. Due to the situational nature of these incidents, fees are not fixed and will vary depending on the extent of the mess. Charges may cover, but are not limited to:
- Labor for extended cleaning and vehicle downtime
- Professional cleaning products and equipment
- Sanitation services require to restore the vehicle to service-ready condition
CGTS reserves the right to determine the appropriate cleaning fee based on the severity of the incident. A detailed invoice will be provided upon request.
Driver Accommodations: Client is responsible for driver(s) lodging on any overnight charter. Clients must provide each driver with a single non-smoking hotel room, with a private restroom. Lodging in the form of tents or cabins is not permitted. The hotel must be within 10 miles of the group’s location and must provide accessible onsite bus parking. The client must submit the proposed accommodation in advance to CGTS and the Driver’s lodging will be subject to approval by CGTS.
Liability
CGTS shall not be deemed in breach of its obligations, if such failure or delay is due to:
– Acts of God, natural disasters, national, state, or local states of emergency.
– Acts of war or terrorism.
– Labor strikes or lockouts.
– Industrial or transportation accidents caused by third parties.
– Violations of law, regulation, or ordinance by third parties.
– Any other causes beyond the control of CGTS.
By agreeing to these terms, the Client acknowledges understanding and acceptance of all conditions outlined in this document.